Refund policy
Return & Refund Policy – DragonsLove
We want you to be fully satisfied with your experience at DragonsLove.
If for any reason you are not, we are here to help.
Returns
You have 30 days from the delivery date to request a return.
Items must be unused, in their original packaging, and accompanied by proof of purchase.
To initiate a return, please contact us at support@dragonslove.com with your order details.
Refunds
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5 to 7 business days using the original payment method.
Exchanges
If you receive a defective or damaged product, please contact us at support@dragonslove.com within 7 days of delivery to arrange a replacement.
Return Shipping Fees
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Need Help?
If you have any questions, please reach out to us at support@dragonslove.com.